Terms of service

1. TERMS & CONDITIONS

Terms & Conditions

Last updated: 6 August 2026

Welcome to jocilynmitchell.com. By accessing this website, purchasing a product or service, or using any of the resources available through this website, you agree to the following Terms & Conditions.

1. About This Website

jocilynmitchell.com provides digital products, educational resources, marketing-related content and/or professional services.

The information and resources provided through this website are intended for general educational and informational purposes.

2. Orders and Payments

All prices displayed on the website are shown in South African Rand (ZAR), unless otherwise stated.

Payment must be completed through one of the payment methods made available at checkout.

An order is considered confirmed once payment has been successfully processed and an order confirmation has been issued.

We reserve the right to cancel or decline an order where payment has not been successfully processed, an obvious pricing or technical error has occurred, or we reasonably suspect fraudulent activity.

3. Digital Products

Digital products may include downloadable resources, templates, guides, educational materials or other electronically delivered content.

Once payment has been successfully completed, customers will receive access to the relevant digital product electronically, either through the website, a download link, email or another method specified at the time of purchase.

Digital products are for the purchaser's personal or internal business use only unless otherwise stated.

They may not be copied, reproduced, resold, redistributed, shared, published or commercially exploited without prior written permission.

4. Services

Where professional or consulting services are purchased, the specific scope, deliverables and applicable timelines will be communicated as part of the relevant service description or directly with the customer.

Customers are responsible for providing any information, materials or access reasonably required for the service to be completed.

5. Educational Disclaimer

Any information, resources or educational products available through this website are provided for general educational purposes.

While every effort is made to provide useful and accurate information, no specific business, marketing, financial or income result is guaranteed.

Results will vary depending on numerous factors, including the customer's business, market, implementation, advertising budget and individual circumstances.

6. Intellectual Property

Unless otherwise stated, all website content and materials, including text, graphics, branding, digital products, templates, videos, resources and educational materials, remain the intellectual property of Jocilyn Mitchell or the applicable rights holder.

Purchasing a product does not transfer ownership of the intellectual property to the purchaser.

7. Website Availability

We endeavour to keep the website and digital resources available and functioning correctly but cannot guarantee uninterrupted or error-free access.

We may update, modify or discontinue parts of the website or its offerings where reasonably necessary.

8. Limitation of Liability

To the extent permitted by applicable law, Jocilyn Mitchell will not be liable for indirect or consequential losses arising from the use of this website, digital products or services.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or remedies that cannot lawfully be excluded under South African law.

9. Privacy

Personal information collected through this website will be handled in accordance with our Privacy Policy and applicable South African data protection legislation.

10. Changes to These Terms

These Terms & Conditions may be updated from time to time. The version published on the website at the relevant time will apply.

11. Contact

For questions regarding these Terms & Conditions, orders or services, please contact:

Email: hello@jocilynmitchell.com
Website: jocilynmitchell.com
Country: South Africa