Contact information
CONTACT US
Have a question about a purchase, digital product, service or your order? Please get in touch and we’ll be happy to assist.
Contact Details
Business / Website: Jocilyn Mitchell
Website: jocilynmitchell.com
Email: hello@jocilynmitchell.com
Country: South Africa
Customer Support
For order enquiries, digital product access, refunds or general support, please email:
We aim to respond to customer enquiries within 1–2 business days, Monday to Friday, excluding South African public holidays.
Digital Product Support
If you have purchased a digital product and have not received your download or access instructions, please include the following in your email:
• Your full name
• Email address used when placing the order
• Order number
• Name of the product purchased
This will help us locate your order and assist you as quickly as possible.
Business & General Enquiries
For general, business or collaboration enquiries, please contact: