Privacy policy
PRIVACY POLICY
PayFast didn't specifically request this in the email, but I would absolutely add one while you're doing the website policies, particularly because you'll be collecting customer information through Shopify.
Privacy Policy
Last updated: 6 August 2026
This Privacy Policy explains how personal information is collected, used and protected when you visit or make a purchase from jocilynmitchell.com.
Information We Collect
When you interact with the website, we may collect information including your:
• Name
• Email address
• Telephone number, where provided
• Billing information
• Order information
• Communications with us
• Website usage and technical information
Payment information may be processed by third-party payment providers. We do not necessarily receive or store your complete payment card details.
How We Use Your Information
Personal information may be used to:
• Process and manage orders
• Deliver digital products or services
• Communicate with customers
• Provide customer support
• Process refunds where applicable
• Improve our website and services
• Prevent fraudulent transactions
• Send marketing communications where you have provided the appropriate consent or where otherwise permitted by law
• Meet legal, regulatory and accounting obligations
Sharing of Information
Personal information may be shared with trusted service providers where reasonably necessary to operate the website and provide our services, including e-commerce, payment, email, analytics and technology providers.
We do not sell customers' personal information.
Cookies
The website may use cookies and similar technologies to operate correctly, understand website usage, remember preferences and support marketing and advertising activities.
Where required, visitors may be provided with options to manage their cookie preferences.
Data Security
Reasonable technical and organisational measures are used to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no online system can guarantee absolute security.
Your Rights
You may have rights regarding your personal information under applicable South African privacy legislation, including the Protection of Personal Information Act (POPIA).
Where applicable, you may request access to or correction of your personal information and may object to certain processing or request deletion where legally permitted.
Contact
For privacy-related queries or requests, contact: