Shipping policy
SHIPPING & DELIVERY POLICY
Shipping & Delivery Policy
Last updated: 6 August 2026
jocilynmitchell.com primarily sells digital products and/or services. As a result, no physical shipping is required for digital purchases.
Digital Product Delivery
Digital products are delivered electronically.
Depending on the product purchased, access may be provided through:
• An immediate download after checkout
• A download link sent via email
• Access to an online platform or resource
• Other electronic delivery methods described on the relevant product page
Customers are responsible for ensuring that the email address supplied during checkout is correct.
Delivery Time
Digital products are generally made available immediately or shortly after successful payment.
Occasionally, payment verification, technical issues or system delays may affect delivery.
If you have completed payment and have not received your digital product or access instructions within 24 hours, please contact us at hello@jocilynmitchell.com.
Professional Services
Services do not require physical shipping.
Any relevant booking details, timelines, deliverables or access information will be communicated electronically.
Physical Products
Unless specifically stated on an individual product page, products sold through jocilynmitchell.com are not physically shipped.
If physical products are introduced in future, the applicable delivery costs and estimated delivery times will be clearly communicated before checkout.
Contact
For delivery or access queries, contact: